Bytes is where we share bite-size insights on top-of-mind topics for all those who care about excellent customer experience across retail and hospitality – all with a digital-driven and customer-led mind-set.

Retail imperfection

It’s worth remembering that a successful retail brand does not need to be good at everything. Indeed, many great retailers even play to their ‘weaknesses.’

Tips for fashion growth funding

Our team has helped many growth businesses make the business case for investment. Here’s our top tips

How good is AI at content?

Did AI write this blog? Take a read, and you decide.

When is a brand a brand?

We’ve captured the quantifiable and unquantifiable by helping retail and hospitality build brands. Time to discover your X factor?

Personal branding – really?

What is personal branding, and is it a benefit?